Overview
At Stack Eat, we strive to provide our customers with a satisfying dining experience. Our refund policy is designed to ensure fairness and transparency in case of any unforeseen circumstances. Please review the following refund policy carefully:
- Exchange Eligibility
- No Refunds will be given. Only an exchange shall be provided of the same order value which is considered within 30 days of the original purchase date.
- To be eligible for an Exchange, customers must provide proof of purchase.
- The customer needs to record a clear video while unboxing or opening the product which is ordered.
- Refund Process:
- Customers seeking an exchange must contact our customer support team at +91 7383807666 or info@stackeatfoods.com with their order number and details of the issue.
- Once the request is received and reviewed, we will notify customers about the approval or rejection of their exchange.
- If approved, the refund will be processed, and a credit will automatically be applied to the original method of payment within a reasonable timeframe like 2-3 working days.
- Non-Refundable Items:
- Gift cards are non-refundable.
- We do not accept returns or provide refunds for perishable goods, such as food items.
- Cancellation Policy
- Cancellation requests for orders can be made within 24 hours of purchase. We cannot guarantee cancellations for orders that have already been processed or shipped.
- Changes to The Exchange Policy:
- Stack Eat reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting on our website.
By purchasing Stack Eat products, customers acknowledge and agree to abide by the terms and conditions outlined in this refund policy. If you have any questions or concerns, please contact our customer support team for assistance at +91 7383807666 or info@stackeatfoods.com